Admin

Number pool

Control the Twilio numbers available for paid receptionist activations.

Alerts

Stock thresholds

Warning threshold Urgent threshold Critical threshold Admin SMS to Admin call to Throttle minutes

Import

Enter the Twilio phone number only. The system will find the Twilio SID automatically using the saved Twilio credentials.

Phone number Friendly name Source app Notes

Customer pool

NumberSIDStatusCustomerActivationActive untilLast inboundSourceActions

Maintenance

Reserved platform numbers used for stock alerts, admin notifications and system maintenance. These are not customer-assignable.

NumberSIDStatusPurposeSourceNotes